Transco Inc, as a federal grant recipient, conforms to Title VI of the Civil Rights Act of 1964 and its amendments.  Title VI of the Civil Rights Act of 1964 requires that no person in the United States shall, on the grounds of race, color or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.  Presidential Executive Order 12898 addresses environmental justice in minority and low-income populations.  Presidential Executive Order 13166 addresses services to those individuals with limited English proficiency.

Transco is committed to enforcing the provisions of Title VI and to taking positive and realistic affirmative steps to ensure the protection of rights and opportunities for all persons affected by its programs.

Purpose

The Transco Inc. complaint process covers complaints filed by an individual or group of individuals under Title VI of the Civil Rights Act of 1964, relating to any planning process, program or activity administered by the Atlanta Regional Commission. The process does not deny the right of the complainant to file formal complaints with other state or federal agencies, or to seek private counsel.

Definitions

Title VI of the Civil Rights Act of 1964 states: No person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving federal financial assistance.

Complaint

Any verbal or written communication received by the Office of the Executive Director from members of the public referencing a general complaint regarding the inequitable distribution of benefits, services, amenities, programs or activities financed in whole or in part with federal funds is perceived as an informal charge.   A complaint is further defined as any written complaint by an individual or group seeking to remedy perceived discrimination by policies, practices or decisions, which have an adverse impact resulting in inequitable distribution of benefits, services, amenities, programs or activities financed in whole or in part with federal funds.

Responsibility

Transco Inc. is responsible for Title VI and has designated the following as Title VI Officer:

Jeffery M. Schaeffer

Transco Incorporated

3399 Benning Road N.E.

Washington, DC 20019 Tel:  202-398-0526

jeff@districtcab.com

Intake and Processing

  • Any Transco employee may receive a verbal or written communication of a concern and shall direct the complainant to report the concern directly to Transco’s designated Title VI Officer
  • All complaints will be assigned a tracking number upon completion of the complaint form.
  • An investigation will occur unless there is omission of facts which could establish intentional unequal treatment as described in the Definitions section of this document or the complainant is not a primary beneficiary of the federal funding received by ARC.
  • If determination is made that the matter is outside the scope of Title VI, notification will be provided complainant in writing within 10 working days of receipt of complaint.
  • If the matter is determined to be within the scope of Title VI, the Title VI Officer will notify the complainant and begin an investigation within 10 working days of receipt of the complaint.

Investigation, Determination and Recommendation

  • The Title VI Officer, in consultation with the affected department, will conduct an investigation inclusive of the following steps: the basis of the alleged unequal treatment; ascertain when and where the alleged unequal treatment occurred; identify and interview all relevant parties, review documents; and obtain other factual information from appropriate sources.
  • A record of all discussions will be maintained and documents relating to the investigation retained in a confidential file by Title VI Officials.
  • Based upon conclusion of a thorough investigation, a report will be prepared summarizing findings and suggesting appropriate corrective action along with proposed resolution.
  • The investigation will be conducted and completed within 60 days of the receipt of the formal complaint.
  • The investigative report will be submitted to Transco’s Executive Director.

Communication of Findings and Complaint Resolution

  • The Executive Director of Transco Inc. will accept, reject, or modify the investigative report.
  • Written notification will be provided to the complainant of the findings and proposed resolution within 30 days. The complainant may appeal to the Executive Director of Transco Inc. or submit a separate complaint to the DC Office of Human Rights

Appeal

The complainant may appeal to the Executive Director of Transco Inc. or submit a separate complaint to the DC Office of Human Rights